Embedded B2B Payments
Convenient, fast, and secure payment options so your customers have everything they need to pay their invoices.
Managed service providers (MSPs) make life easier for customers by handling their IT infrastructure and letting them focus entirely on running a business. Accounting automation is another effective way to upgrade customer service.
Aside from getting you paid faster, reducing costs, and strengthening cash flow, AR (accounts receivable) automation takes friction out of the payment process and demonstrates to customers how much you value their time.
This blog explains how.
Simpler experience
Customers must pay their bills no matter how difficult the process. But they appreciate a seamless experience that doesn’t put more on their plate.
Bill360 provides your customers 24/7 access to a portal where they can pay bills, manage their own payment wallet, and check the status of an invoice. Prompt payments are made by simply clicking a button and without having to waste time re-entering information like their address or customer ID number. They can also chat with you in real-time using built-in instant messaging, ensuring customers have what they need to pay on time.
AutoPay, where you draft recurring payments from your customers’ digital wallet, is also available through AR automation. AutoPay guarantees you’re paid on time while preventing your customers from accruing late fees or forgetting about a due date.
Secure options
As an MSP, you’re familiar with the havoc a data breach wreaks on customers. That is why you provide and maintain stellar cybersecurity. When it comes to paying bills, your customers leave themselves vulnerable to fraud whenever they write out and send a check.
Customers can pay you in many ways through AR automation, whether it’s by storing credit and debit cards in their digital wallet or using ACH (Automated Clearing House) to pay you from a checking account. These methods reach you way faster than a check and eliminate the risk of check fraud. The Association of Finance Professionals found 63% of organizations reported check fraud in 2024.
Customized communication
As a business owner, you understand the value of time. You don’t want to get in your customers’ way while they’re running a business by making phone calls about late fees or changing due dates.
At Bill360, we enable you to set up automated payment reminders that can be sent to whomever, whenever, and how often you choose. By proactively predicting who will pay late, Bill360 allows to reach out to those customers and leave your prompt customers alone.
Enhance customer relations with Bill360
Bill360 is one of the first AR automation platforms created exclusively for B2B companies like your MSP. Our robust communication tools enable you to create and solidify long-lasting relationships with customers while our self-service portals and features like AutoPay make it easier than ever for them to pay their bills and get total transparency into their account.
Learn how Bill360 addresses pain points specific to your MSP.
FAQ
Can accounting automation better secure my MSP?
While Bill360 doesn't provide traditional cybersecurity, we make it easy for your customers to migrate off checks and make payments digitally. This greatly reduces and even eliminates the threat of check fraud.
What makes Bill360's payment reminders unique?
Rather than sending reminders to all your customers, Bill360 allows you to send them only to those you choose. That way, you're not bothering the customers who routinely pay you on time. Our alerts are completely customizable and can be sent any time and as frequent as you choose.
How can AutoPay help MSPs?
Many MSPs bill their clients with a subscription-based model. AutoPay was made for this - it simply drafts a recurring fee from your clients' digital wallet.
